With every item that I make, or customer that I serve, I'm building my reputation and securing my future in a field that I absolutely love. It is my absolute goal to have happy customers, and in choosing to buy from me, you can be sure that you will receive the best service there is. Never hesitate to contact me with any questions whatsoever, I am always happy to reply.
Customer satisfaction is my highest priority. I will happily work with my customers to help find a resolution to any problem.
I cannot be responsible for incorrect sizing from the customer, so please follow my sizing diagram carefully for dog collars and belts. If there's a sizing error from my side, I will fix or replace the item at my loss.
If a product is damaged in shipment, please take photos and contact me about it as soon as you receive the damaged item.
I'm proud to say that I have never had an unhappy customer, and my feedback on Etsy is 100% positive.